I cannot upload a picture. Why?

Your picture must be either in .JPG or .GIF format and must be no larger than 500x 500 pixels. If your image is too large the system just won’t accept it. Here’s an example: The size of an average photo taken by a digital camera would be around 2816x2112 pixels and about 3 megabits. This is far too large for any website and has to be resized. If you do not have image editing software, please click on ‘Help’ and complete a support ticket and a member of our staff will give you further instructions.